Last Updated - April, 18 2026

Privacy Policy

Makemepay Business Solution Private Limited (“MakeMePay”, “Company”, “we”, “our”, “us”) values your privacy and is committed to protecting your personal and transactional data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website, mobile application, and services.

By using our platform, you agree to the terms of this Privacy Policy.

1. OUR COMMITMENT

We prioritize the security and confidentiality of your data. Our systems are designed to protect against unauthorized access, misuse, and fraud while complying with applicable laws and fintech security standards.

2. INFORMATION WE COLLEC

We collect only the data necessary to provide and improve our services.

A. Personal Information

  • Full name

  • Mobile number

  • Email address

  • Address (business or residential)

  • KYC details (Aadhaar, PAN, or other IDs where required)

B. Account Information

  • Login credentials

  • Business/shop details

  • Device and location data (for verification and fraud prevention)

C. Transaction Information

  • Transaction details (amount, type, time)

  • Bill payments, recharges, bookings, etc.

  • Commission and settlement records

D. Technical Data

  • IP address

  • Device type and operating system

  • App usage data and logs

E. Communication Data

  • Customer support queries

  • Emails, feedback, and complaints

3. HOW WE USE YOUR INFORMATION

We use your data to:

  • Provide and maintain our services

  • Process transactions and settlements

  • Verify identity (KYC)

  • Detect and prevent fraud

  • Improve user experience

  • Send service updates and notifications

  • Comply with legal and regulatory requirements

We do not sell your personal data to third parties.

4. SHARING OF INFORMATION

We may share your information only when necessary:

  • With banks, payment partners, and service providers

  • With regulatory authorities or law enforcement (if required)

  • With trusted vendors for hosting, analytics, or support

All third parties are required to maintain confidentiality.

5. COOKIES & TRACKING

We may use cookies and similar technologies to:

  • Improve website performance

  • Understand user behavior

  • Maintain secure sessions

You can disable cookies in your browser settings, but some features may not function properly.

6. DATA SECURITY

We implement industry-standard safeguards including:

  • Data encryption

  • Secure servers and firewalls

  • Access controls and monitoring

While we strive for maximum security, no system is completely risk-free.

7. DATA RETENTION

We retain your data only as long as necessary to:

  • Provide services

  • Meet legal and compliance requirements

  • Prevent fraud

Data may be deleted or anonymized after this period.

8. YOUR RIGHTS

You may request to:

  • Access your data

  • Correct inaccurate information

  • Delete your account (subject to legal requirements)

To make a request, contact us using the details below.

9. THIRD-PARTY LINKS

Our platform may include third-party services. We are not responsible for their privacy practices.

10. CHILDREN’S PRIVACY

Our services are intended only for users aged 18 and above. We do not knowingly collect data from minors.

11. LEGAL DISCLOSURE

We may disclose information if required to:

  • Comply with laws or regulations

  • Enforce our Terms

  • Protect users, business, or platform security

12. POLICY UPDATES

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

13. CONTACT INFORMATION

makemepay

Address:
Ram Manohar Tower, Second Floor
1137/1 Dariyapura, Outside Baragaon Gate
Jhansi, Uttar Pradesh – 284002

Email: support@makemepay.in
Phone: +91 9109040904