Terms & Conditions for MakeMePay

MakeMePay may be used only for lawful and legitimate purposes. By using our website or services, you agree that you will not use the platform for fraud, unauthorized transactions, money laundering, abuse, deception, or any activity that may violate applicable laws or harm another person, business, partner, financial institution, payment network, or our systems.

You are responsible for ensuring that the information you provide while using MakeMePay is accurate, complete, and up to date.

You must not:

• Use MakeMePay for any illegal or unauthorized activity.
• Attempt to gain unauthorized access to our systems, accounts, APIs, or networks.
• Interfere with or disrupt the operation or security of our services.
• Submit false, misleading, or fraudulent information.
• Use the platform to facilitate fraudulent or unauthorized transactions.
• Attempt to bypass security, verification, transaction, or access controls.
• Use another person's account or credentials without authorization.

We reserve the right to restrict, suspend, or terminate access to our services if we reasonably believe that an account or transaction is being used in violation of these Terms, applicable law, or our security requirements.

Certain MakeMePay services may require you to create an account or provide contact information and complete identity, business, or transaction verification.

You are responsible for ensuring that the information associated with your account remains accurate and current.

You are also responsible for protecting your account credentials, including usernames, passwords, OTPs, PINs, authentication codes, API credentials, and other security information.

Never share your OTP, PIN, password, authentication code, or other confidential security credentials with anyone.

If you believe that your account or credentials have been compromised, misused, or accessed without authorization, you should notify MakeMePay as soon as reasonably possible.

MakeMePay may require additional verification or security checks where necessary to protect your account, prevent fraud, comply with legal requirements, or protect our services and partners.

The processing of transactions and availability of services may depend on various external factors, including banks, payment networks, service providers, travel operators, insurers, government systems, and other third-party partners.

Therefore, transaction processing times and service availability may vary.

A transaction may temporarily appear as pending while MakeMePay or a relevant service partner completes verification, reconciliation, settlement, or other processing activities.

A pending transaction does not necessarily mean that the transaction has permanently failed or succeeded.

Where required, MakeMePay may correct, reverse, cancel, or adjust a transaction because of:

• Technical or system errors.
• Incorrect transaction information.
• Payment or banking network issues.
• Duplicate transactions.
• Partner or service-provider instructions.
• Reconciliation results.
• Fraud or security concerns.
• Legal or regulatory requirements.

You agree to cooperate with reasonable requests for information where such information is necessary to investigate or reconcile a transaction.

Certain MakeMePay services may involve processing fees, convenience fees, service charges, or other applicable charges.

Where applicable, the relevant fee or charge will be displayed or communicated at the appropriate stage of the transaction or service process.

Before completing a transaction, you should review the applicable amount, charges, and other relevant transaction details.

Cancellation and refund eligibility may vary depending on the service involved and the terms of the relevant service provider.

Refunds, reversals, and cancellations will be handled in accordance with our Refund & Cancellation Policy and, where applicable, the terms and conditions of the relevant third-party service provider.

The time required for a refund or reversal to reach your account may depend on the payment method, bank, payment network, or other service partner involved.

A refund may not always be possible where the underlying service provider's terms do not permit cancellation or refund.

MakeMePay respects your privacy and takes reasonable steps to protect the personal information provided through our services.

Your personal information will be handled in accordance with our Privacy Policy.

Depending on the service you use, we may need to collect certain information to:

• Provide and operate the requested service.
• Process or complete transactions.
• Verify your identity or account.
• Prevent fraud and unauthorized activity.
• Maintain platform security.
• Communicate with you regarding your transactions or account.
• Comply with applicable legal, regulatory, or contractual requirements.

You agree to provide information that is reasonably necessary for us to provide the requested service and meet our legal, security, and operational obligations.

For more information about how we collect, use, store, and protect personal information, please refer to our Privacy Policy.

Some MakeMePay services may be provided, processed, supported, or fulfilled by third-party service providers.

These third parties may include banks, payment networks, travel operators, insurers, technology providers, verification providers, government or regulatory systems, and other business partners.

When you use a service involving a third party, additional terms, conditions, eligibility requirements, fees, cancellation rules, or privacy policies may apply.

You are responsible for reviewing any applicable third-party terms before using such services.

While MakeMePay works with service partners to provide reliable services, we cannot guarantee the availability, performance, or uninterrupted operation of systems that are outside our reasonable control.

MakeMePay will not be responsible for delays, interruptions, failures, cancellations, or other outcomes caused by circumstances outside our reasonable control, including third-party system failures, banking issues, network interruptions, technical outages, or partner-related issues.

MakeMePay may update, modify, suspend, or discontinue any part of its website, platform, features, or services when reasonably necessary.

We may also update these Terms & Conditions from time to time to reflect changes in our services, technology, legal requirements, or business operations.

When appropriate, updated terms will be made available on our website. Your continued use of MakeMePay after updated terms become effective may constitute acceptance of those changes.

To the extent permitted by applicable law, MakeMePay will not be responsible for indirect, incidental, special, consequential, or similar losses arising from your use of our services.

This may include losses resulting from third-party service interruptions, delays, technical failures, loss of anticipated business opportunities, or other circumstances beyond our reasonable control.

However, nothing in these Terms & Conditions is intended to exclude, restrict, or limit any liability, responsibility, or consumer right that cannot legally be excluded or limited under applicable law.

Your use of MakeMePay must comply with all applicable laws, rules, regulations, and regulatory requirements.

Depending on the service you use, additional verification, documentation, eligibility requirements, or transaction restrictions may apply.

MakeMePay may take reasonable steps to comply with applicable legal and regulatory requirements, including restricting or refusing certain transactions or services where required.

MakeMePay may suspend or restrict your access to certain services where we reasonably believe that:

• You have violated these Terms & Conditions.
• Your account or transaction presents a security or fraud risk.
• You have provided inaccurate or misleading information.
• Your activity may violate applicable law.
• Suspension is necessary to comply with a legal or regulatory requirement.
• A relevant service partner has instructed us to restrict the service.

Where appropriate and legally permitted, we may provide notice regarding the reason for a suspension or restriction.

If you have questions about these Terms & Conditions, a transaction, or our services, you may contact MakeMePay through the contact information provided on our website.

We encourage you to contact us if you need clarification regarding any service, transaction, cancellation, or refund before proceeding.

For assistance, email support@makemepay.in or call +91 91090 40904.